Do yourself a favour and don't collect your vehicle when you're still jet-lagged. You better had either a stop over in Australia or you spend a night in a hotel after you arrived in New Zealand. So you can go sightseeing in the town without any parking worries and arrive relaxed at the vehicle rental station.
Although we'd booked and payed the campervan and the insurance already from home, they tried to put an extra insurance on us. That's not what you need when your only wish is to get some sleep.
If it's your first time in a campervan it's important to understand how to handle things such as gas, water/ waste water and power and how to operate the controls. After our 24 hours flight we didn't understand all the instructions spoken very fast and with a lot of slang (as we are no native English speakers). Neither we were in the condition to ask our guide several times to speak a little bit more slowly. Later at the campground, we were glad about friendly advice.
Take your time to check the vehicle. Any dents, scratches and other defects must be noted by a member of the rental company. Also make sure that everything is functioning properly.
Don't forget either that you have to drive on the left directly after the vehicle handover. We experienced the New Zealanders as thoughtful drivers and traffic in the cities isn't too busy, but you have to get used to (if you aren't).
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